What Information We Collect and Why
When you open an account with us, we collect the details you provide directly — your name, contact number, email address and the wallet information linked to your bKash, Nagad or Rocket account. We use this to verify your identity, process deposits and withdrawals, and keep
-
1
your account secure. We also collect device and session data automatically when you browse or place bets — this includes IP address, browser type and activity logs. This helps us detect suspicious access and keep your account protected. Payment transaction records are retained to comply with
-
2
financial record-keeping obligations; we do not sell this data to third parties. If you use Nagad or Rocket for a withdrawal, the transaction reference is logged against your account wallet so disputes can be traced and resolved. How long we keep your data depends partly on
-
3
what it is — active account data is held while your account remains open, and some records may be kept longer where legal or regulatory obligations in supported regions require it. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.