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How hr6644 Handles Your Personal Information

Your privacy is something we take seriously at hr6644 — from the moment you open an account to every deposit you make through bKash, Nagad or Rocket.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and delete dataSecure data storage practices
hr6644 How hr6644 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a combination of technical controls and process checks to keep your data safe. SSL encryption covers all data in transit, including payment flows through bKash, Nagad and Rocket. Internally, access to personal data is restricted to staff with a clear operational need. We review our data practices regularly and update this policy when something changes — if a change is material, we will notify you through the app or by email.

Cookie Use

We use session and analytics cookies to keep your account logged in and understand how the lobby is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Login sessions use OTP verification linked to your registered mobile number. Any unusual access attempt triggers an account alert so you can act before damage is done.

Data Retention

Active account data is held while your account is open. If you close your account, we retain only what legal or financial record-keeping obligations in supported regions require us to keep.

Third-Party Sharing

We share data only with payment processors like bKash, Nagad and Rocket — and only what those processors need to complete a transaction. We do not sell your data.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to ask about your data, request a copy, or raise a concern about how we handle your information, our support team is reachable through the channels below. When you contact us about a privacy matter, include your registered account number so we can locate your records quickly. We aim to acknowledge privacy requests within a reasonable time and resolve them as promptly as our review process allows.

Team online

Live Chat

Start a live chat session from the account dashboard. For privacy requests, state your registered email and the specific data concern so we can route it correctly.

Email Support

Send a detailed privacy request to our support email. Include your account ID and whether you are asking to access, correct or delete your personal data.

In-App Help

Open the help section inside the hr6644 mobile app, go to Account and Privacy, and submit a ticket. Responses appear in the same thread so your request stays in one place.

Common Questions About Your Privacy at hr6644

Whether you want to know what we hold on you, how to correct it, or how your bKash and Nagad transaction data is handled — the answers below cover the questions we hear most from account holders in Bangladesh.

We collect your name, mobile number, email and wallet details for bKash, Nagad or Rocket. Device and session data is also logged automatically when you access the platform.

Yes. Send a data access request through live chat or email with your account ID. We will compile the relevant records and provide them within a reasonable timeframe.

Payment references are encrypted and stored against your account wallet. We share transaction details only with the payment processor completing the transfer — never with unrelated third parties.

We use session cookies to keep you logged in and analytics cookies to see how the lobby is used. You can disable non-essential cookies through your browser settings without losing account access.

Once your account is closed, we delete active personal data. Certain financial and transaction records may be kept longer where legal obligations in supported regions require it.

Contact us immediately through live chat or email, quoting your account ID. We will investigate and, where required by applicable rules in your region, notify you of the outcome.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.